Systems Administrator

Creating and managing all systems to bring optimum efficiency to the business as a whole.

Yard is an independent digital agency specialising in data, technology and creativity. We are an ambitious agency with big plans. We’re growing rapidly. And so, we’re adding new Yardies to the team to support that growth.

We are looking for an experienced Systems and Admin Manager to support our growing team. Working across the wider organisation delivering IT systems and support services this role will create and manage all systems to bring optimum efficiency to the business as a whole.

Is this the role for you? Here’s what we’re looking for:

organised.

If you make your client feel like they’re the most important person in the world, that you want to deliver the growth you promised and the best possible service, with a Create order where there was chaos. If you love a finely tuned machine, developing structure, a place for everything and everything in it’s place, and the satisfaction of a job well done, we have a home for you.

tech savvy.

If you enjoy tech, you want to be at the forefront of best practice, creating impressive comms pages and deceptively simple on-line processes, the administrator right at the centre of the web, we have a home for you.

personable.

It’s not all systems, people want to work with people. You get to be the face of our systems, making them accessible, approachable and friendly. The fact that you also make them convenient, efficient and effective, well that’s just a bonus. If you can do all that, and keep a smile on your face, we have a home for you.

Of course, if you think you’d be a great fit for this role, the full spec can be found below.

In the meantime, if this sounds like a job you’d genuinely enjoy, do get in touch.

careers@yard.email


Role: Systems Administrator

Reports to: HR Director


ROLE OVERVIEW

Yard is an independent digital agency specialising in data, technology and creativity. We are an ambitious agency with big plans. We’re growing rapidly. And so, we’re adding new Yardies to the team to support that growth.

We are looking for an experienced Systems and Admin Manager to support our growing team. Working across the wider organisation delivering IT systems and support services this role will create and manage all systems to bring optimum efficiency to the business as a whole.

At Yard we are a living wage employer, allowing all employees to earn their true worth and what their families need to live on. We value diversity, and are proud to be an inclusive, equal opportunity workplace.

Yard is a special place because of the sum of the people who choose to work here. We’d love you to join us and add to that unique equation.

All staff are currently working to a hybrid model, and due to our office locations Cardiff based would be preferred.

ROLE PURPOSE

To contribute expertise and know-how to improve the efficiency of the organisation as a whole through the administration and control of platforms and systems.

Our Values

Yard is an agency committed to both understanding what value clients might generate from their digital investments and helping them deliver and sustain this value through innovative products and services. 

We expect all our employees to live our values in their day-to-day interactions with colleagues, clients and contacts: 

  • Firm financial footings (Commercialism, diligence, efficiency)
  • Always leaning in (Listening, challenging, hunger)
  • Finding ways through (Flexibility, pragmatism, speed)
  • Earning the right (Humility, proactivity, altruism)
  • Proving our value (Measuring, optimising, future-proofing)
  • Being stronger together (Collaboration, sharing, partnering)

key responsibilities

iso 27001

  • Maintain ISO 27001 Information Security Management System certification
  • Operation and maintenance of all related ISMS forms, systems and processes
  • Ensure continual compliance and manage process for annual ISO audit

IT Systems

  • Administration of IT systems to ensure access security and maximum license efficiency
  • Manage administration and access for all main IT systems, maximising on license efficiency; MS, Jira, SharePoint, HubSpot, People HR, Amazon Web Services, Adobe Analytics, GA etc.
  • Manage and maintain the company SharePoint pages enabling industry best practice levels of information and communication
  • Oversee and organise company SharePoint files and folders

IT Hardware

  • Order and maintain all IT equipment, maintain standard equipment lists and ensure full IT set-up in place for new starters.
  • Ensure efficient, sustainable disposal of out of date or broken equipment · Oversee regular PAT Testing processes
  • Ensure Asset Register is fully maintained

Administration

  • Maintain email lists and communication groups and pages
  • Support staff and new starters in creating accounts and accessing systems
  • Responsible for office facilities, equipment and operational supplies
  • Initiate and review workstations assessments as necessary
  • Train staff as necessary on systems and processes

KPIs

  • Successful ISO audit
  • Staff correctly equipped (annual staff survey)
  • Workstation H&S maintained – no work-related injuries

COMPETENCIES

(Skills, Knowledge and Experience)

Professional Experience

  • Experience of working within or managing ISO systems and audit procedures
  • Practiced at delivering service solutions in a timely manner

Technical Expertise

  • SharePoint Administrator experience
  • Demonstrably competent with IT systems
  • IT solutions qualification preferred

Behavioural Competencies

  • Team player; personable and happy to help colleagues across the business
  • Problem-solver; able to create workable, light-touch solutions
  • Flexible; able and willing to undertake varied and mutable tasks
  • Attention to detail; accurate particularly in relation to access and security issues

To apply or find out more about the role, get in touch with our HR Director, Ruth Kisby on careers@yard.email.

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